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Terms & Conditions

By using our platform, you agree to be bound by these terms and conditions. If you do not accept them, please leave immediately.

Eligibility Requirements

To use our platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction).
  • Not be excluded from gambling under any applicable laws or regulations.
  • Have a valid email address and phone number for verification purposes.

Geographic Restrictions

We do not provide services to users located within certain countries or regions, including:

  • The United States
  • Countries with closed local licensing regimes
  • Sanctioned or high-risk countries
  • Other jurisdictions explicitly restricted in our terms.

Account Registration Rules

To create an account, you must:

  • Provide accurate and complete information during the registration process.
  • Not use fake or misleading identification documents for verification purposes.

One-Account-Per-User Policy

You are only allowed to have one active account on our platform at any given time.

Identity Verification and KYC

To comply with regulations, we may request you to provide:

  • Identification documents (e.g., government ID, passport).
  • Proof of address.

Account Accuracy Obligations

You must ensure that your account information is accurate, up-to-date, and reflects your current status.

Account Security Responsibilities

To maintain the security of your account:

  • You should keep your login credentials confidential.
  • Avoid sharing or disclosing sensitive information with others.

Login Credentials and Password Protection

You are responsible for maintaining the confidentiality of your login credentials and ensuring that they are not compromised by any third party.

Restricted Behaviour and Prohibited Activities

We prohibit activities such as:

  • Collusion
  • Cheating
  • Use of unauthorized software or tools
  • Engaging in promotional abuse

Bonus and Promotion Rules

Our bonuses and promotions are governed by specific rules, which can be found on our website.

Wagering and Gameplay Conditions

You must comply with wagering requirements for any bonus or promotion you receive.

Bonus Abuse Prevention

Abuse of our bonuses or promotions will result in the termination of your account without compensation.

Deposits and Withdrawals

We reserve the right to refuse deposits or withdrawals at any time, subject to applicable laws and regulations. We may request additional verification for withdrawal purposes.

Verification Before Withdrawals

To prevent potential issues with withdrawal processing, we require you to complete all relevant steps in our onboarding process before making a first deposit.

Processing and Review Procedures

We reserve the right to review any transactions or gameplay activities at any time. If an issue arises, it will be addressed promptly according to applicable laws and regulations.

Responsible Gambling Expectations

You agree to gamble responsibly:

  • Set deposit limits for yourself.
  • Monitor your play activity.
  • Take breaks from playing as needed.

Self-Exclusion and Account Restrictions

If you need assistance with responsible gaming, we may offer self-exclusion options or other restrictions on account usage.

Game Fairness and RNG Systems

We maintain our game fairness and RNG systems through regular audits by independent third-party laboratories.

Technical Interruptions or Voided Gameplay

In cases of technical failure or voided gameplay:

  • We reserve the right to cancel your wager.
  • You will be notified accordingly, if possible.

Suspension or Closure of Accounts

We may suspend or close accounts at any time for reasons such as but not limited to, lack of engagement, suspected fraud, or failure to comply with these terms.

Intellectual Property and Platform Ownership

Our platform is owned by SpinKong Casino N.V., a Curaçao-registered company structure. All intellectual property rights remain the exclusive property of the operator.

Limitation of Liability

We will not be liable for any losses or damages arising from:

  • Technical failures
  • Incompatible software or hardware usage.
  • Accidental account closure

Modification of Terms

These terms are subject to change at our discretion, with no prior notice required.

Contact or Support Guidance

For questions about these terms or any other issue related to your use of the platform:

  • Please contact us via email
  • Or submit a request through our website.

Applicable Licensing or Regulatory Oversight

This agreement is governed by and construed in accordance with Curaçao laws, without regard to conflicts of law principles. The parties agree to submit any disputes arising from this Agreement to arbitration under the rules of the Malta Arbitration Association.